Privacy Policy

We collect personal information that you provide directly to us when you register for an account, subscribe to our services, or contact customer support. This includes your name, email address, profile picture, payment information, and service tier preferences. For our AI video generation services, we also collect content you upload such as images, text descriptions, voice samples (for audio features), and generation preferences.

When you use our multi-modal video generation services, we process your input materials (images, text prompts, audio preferences) to generate synchronized audio-visual content. We may use anonymized and aggregated data from user interactions to improve our AI models, including enhancing our audio-visual synchronization algorithms, Chinese semantic understanding, and cinematography quality. Personal identifying information is not used for model training without explicit consent.

We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and interaction data with our platform. For video generation services, we also collect performance metrics such as generation time, quality preferences, service tier usage, and feature utilization to optimize our AI algorithms and user experience.

We use cookies and similar tracking technologies to enhance your experience with our platform. This includes maintaining your session, remembering your generation preferences, tracking service tier usage, and analyzing platform performance. You can control cookie settings through your browser, though some features may require cookies to function properly.

Payment information is processed by our certified third-party payment processors and is not stored on our servers. We maintain records of your subscription tier (Turbo, Lite, Pro, or Audio editions), usage credits, billing history, and service upgrades for account management and customer support purposes.

Content generated through our AI services belongs to you as the user. We do not claim ownership of your generated videos, audio, or multimedia content. However, we may temporarily store generated content to ensure service delivery and may retain anonymized metadata for service improvement. We implement security measures to protect your generated content during processing and storage.

We do not sell your personal information to third parties. We may share information with service providers who assist in platform operations, such as cloud hosting, payment processing, and customer support. For users of our Audio editions with dialect synthesis, voice processing may involve specialized third-party AI services under strict data protection agreements.

We implement industry-standard security measures to protect your personal information and generated content. This includes encryption, secure data transmission, and access controls. We retain personal information as long as necessary to provide services, comply with legal obligations, and improve our AI models. Generated content may be automatically deleted based on your account settings and service tier.

As an AI service provider, we may process data across multiple jurisdictions to ensure optimal performance. We implement appropriate safeguards for international data transfers and comply with applicable data protection regulations including GDPR and local privacy laws.

You have the right to access, update, or delete your personal information. You can control your content generation history, manage subscription preferences, and request data export through your account settings. For users in applicable jurisdictions, additional rights may include data portability, processing restriction, and objection to automated decision-making.

We may update this Privacy Policy to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes through email, platform notifications, or prominent website notices. Continued use of our services after changes indicates acceptance of the updated policy.